An online learning platform is a great resource for storing your organization’s collective knowledge, training new employees, and providing important learning opportunities for your staff.
Unfortunately, many companies underutilize their learning management system (LMS), missing the opportunity to improve employee performance and offer critical skills development. Even the best learning management software will be a wasted investment if it goes unused.
If you want to get the most out of your LMS, make sure you’re offering these six types of eLearning courses:
1. Product knowledge
This type of training transforms your employees into solution builders. It will help your staff understand your customers’ needs and problems, and how your products and services can help them. This transitions your employees from selling a product to selling a solution. The result? Increased sales and more loyal customers who are happy with your company.
2. Systems training
Onboarding a new employee can be time-consuming when your business uses several different software tools and information systems. Streamline the process by offering systems training through your LMS. New employees will get the hang of your software without having to shadow veteran employees who should be spending their time on more important work. If your new hires still have questions after completing your eLearning courses, then you can step in to provide targeted support.
3. Regulatory compliance
Compliance training can take a lot of time and a significant chunk of your budget if you send employees to in-person training. Improve this process by offering programs that meet your industry’s standards and help employees become compliant quickly and easily. You can develop your own compliance training or take advantage of third-party compliance courses if your LMS has a built-in library. Many LMS vendors offer audit assurance, so you can easily present your training records in the event of an audit.
4. Company communications and branding
It can take a while for marketing and communications staff to get the hang of your branding. Use your LMS to develop eLearning courses that cover the details of your style guide — how to use company logos, fonts, and colors — and best practices for writing and formatting client emails. Creating branding and communications rules will give your company a voice in the marketplace, and it’s vital that your employees know how to tell your story.
5. Business ethics
To some people, business ethics seem like a no-brainer. Just do the right thing. However, ethical dilemmas in the workplace usually aren’t cut and dry. Provide your team with the knowledge they need to identify ethical dilemmas in your industry and handle them the right way. Business ethics builds trust, and in the end, training trustworthy employees is good for your bottom line.
6. Skills development
Conferences and in-person training can be costly. By the time you pay for admission, travel fees, and a per diem, you won’t be able to afford development opportunities for your whole team. When you use your LMS to offer eLearning courses covering the same skill sets, all of your employees can build their credentials throughout the year. These courses can teach just about any trade-specific or soft skills, from warehouse shelving procedures to search engine optimization, software development, project management methods, and leadership techniques.
Many LMS tools offer a library of online courses, as well as the ability to develop and customize your own courses. Giving your employees the opportunity to develop new skills and learn about the ins and outs of your organization will help them thrive and produce better results for you. Elearning courses that cover your company’s communication rules, best practices, and systems training will retain important organizational knowledge that future staff need to access as you grow.